social media and tiktok
Social media and TikTok agency in Naples: content that sells
Flag Agency, a web agency in Frattamaggiore (Naples, Italy), manages social media and TikTok for brands and shops: we plan the content, shoot the videos, run the ads and measure every month what brings in sales.
A real person from the team replies, not a bot. We reply within 24 hours.
+250 online shops built: we know what it takes to turn a view into an order.
what it is
What does a social media and TikTok agency do?
A social media and TikTok agency decides what to publish and why, produces the content (mostly video), promotes it with ads and measures the results to improve month after month. In practice, it does for your company the work a small in-house team would do.
Here’s what it does, one by one:
- Strategy and content plan. It picks goals, audience, channels and tone. Then it writes the content calendar.
- Content and video production. Ideas, copy, filming, editing, graphics. On TikTok and Reels, vertical video is what counts most.
- Paid ads. It puts budget behind the content that works, to reach new people and get them to buy or contact you.
- Community management. It replies to comments and messages and keeps the conversation going.
- Data analysis. It looks at what worked and what didn’t, and adjusts the plan.
Agency or freelance social media manager?
An agency brings strategy, video, design and ads together in one team; a freelancer usually covers one or two of those. A freelancer can be enough if you only need to post. If you want social media to bring in sales, you need someone who holds content, budget and numbers together.
how we work
How Flag works: the 4-step method
For us, social media isn’t “a post a day and hope for the best”. It’s a 4-step process that repeats and improves every month.
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Step
01
A well-thought-out content plan
We start from goals, audience and competitors and write a content plan with formats, series and calendar. You know in advance what we publish, where and why.
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Step
02
Video production
We write and shoot vertical videos for TikTok, Reels and Shorts. No frills: content people watch to the end and that makes them want to click.
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Step
03
Ads
We promote the best content on TikTok and Meta (Instagram and Facebook), with sales or lead goals. We don’t push at random: we only put budget behind what has already proven it works.
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Step
04
Ongoing analysis
We keep measuring what works and adjusting the plan. You get a clear report, with the few numbers that matter and what we’ll do next.
what we do
What we produce for your social media
- Vertical videos for TikTok, Instagram Reels and YouTube Shorts: products, behind the scenes, tutorials, answers to customers’ questions.
- Formats and series people recognise, so your followers know what to expect and come back.
- Graphics and carousels for content that’s easier to explain in pictures.
- Copy and captions written to be read, with the right call to action.
Behind every piece of content is the same team that works on e-commerce and campaigns every day: strategists, designers and ads specialists.
sales
Social media and e-commerce: measured sales, not just likes
If you have an online shop, we connect social media and shop to see which videos bring in orders, not just views. Likes are nice, but at the end of the month it’s sales that count.
This is where we have a real advantage: we run online shops of our own, so we think like shopkeepers. We know a video on its own isn’t enough: you need product pages that convince people arriving from TikTok and a shop that can turn visits into orders. If your shop runs on PrestaShop, your products reach the Meta and TikTok catalogues with Product Feeds, our module for Meta, TikTok and Google Shopping feeds.
Don’t have an online shop yet? We can build it for you: see our PrestaShop e-commerce development. If your campaigns need to bring in enquiries rather than orders, you need a business website with a landing page to collect leads from your campaigns.
pricing
How much does social media management cost?
The ads budget is separate from our fee: you pay it directly to TikTok and Meta, and we decide together how much to invest. Our fee depends on the channels and number of videos: after the review we give you a written figure, before we start.
our work
Some of the profiles we look after
We’re collecting our clients’ permission to show you the results. In the meantime, ask us for examples on WhatsApp (opens WhatsApp): we’ll show you.
faq
Frequently asked questions about social media and TikTok management
What does a social media marketing agency do?
It plans content, produces it, promotes it and measures the results on a company’s social channels. It starts from a content plan, creates videos and graphics, runs paid campaigns and checks the data to see what really brings in customers. Flag Agency does this for brands and shops from Frattamaggiore, in the province of Naples, Italy, with a focus on TikTok and Instagram.
What is a content plan?
A content plan (in Italy often called PED, “piano editoriale”) is the document that sets out what to publish, where, when and with what goal, usually month by month. It includes the formats (videos, carousels, stories), regular series and the publishing calendar. It stops you improvising: every piece of content has a clear purpose, whether that’s getting you known, bringing in enquiries or selling.
Do you also work on Instagram and Facebook?
Yes: TikTok is our strong point, but we also manage Instagram and Facebook with Meta ads. The same vertical video often works on TikTok, Reels and Shorts: we adapt it to each platform, so one shoot covers more channels and more people.
let’s talk
Let’s look at your social media together
Send us the link to your profile. We’ll take a proper look and tell you what works, what we’d change and where to start. If you prefer, message us on WhatsApp or drop by at via XXXI Maggio 13, Frattamaggiore.
Get a review of your social media
- We read your request.
- We get back to you with a proposal or a few questions.
- You decide whether to go ahead: no strings attached.
Rather send a message? Message us on WhatsApp (opens WhatsApp)
Got it!
We’ll look at your profile and write back to you. We reply within 24 hours.
In a hurry? Message us on WhatsApp.