about us

About us: Flag, the neighbourhood workshop for PrestaShop and AI

Flag Agency is a web agency in Frattamaggiore (Naples, Italy): a small team that builds PrestaShop online shops and websites that bring in enquiries, uses AI as a tool and trains its own talent in-house. The neighbourhood web agency with big digital powers.

  • +250 online shops built
  • 95% repeat clients

our story

How did Flag start?

Flag started as an agency that did a bit of everything for local businesses. Today it’s a specialist workshop: PrestaShop e-commerce and AI at the core, with social media, TikTok and training around them.

At first we said yes to everything: websites, graphics, social media, small jobs for neighbourhood shops. It was a good school. We saw up close what makes a business sell and what just wastes its time.

Then we made a choice. We focused on what we do best: PrestaShop online shops, more than 250 so far, and websites that bring in enquiries. When AI became a serious tool, we brought it into the workshop the way you would any new tool: to do repetitive work faster and better, so time goes where it’s needed, to ideas and people.

the neighbourhood

Why do we call ourselves a “neighbourhood agency”?

Because we work like the good shopkeeper round the corner: you know us, you know where to find us and we answer, not a call centre.

Our workshop is at via XXXI Maggio 13, in Frattamaggiore, just north of Naples. This is where we design shops, shoot videos and teach the Academy. We work with clients all over Italy, but the door stays open: if you want to look us in the eye before you start, come and see us.

Schematic map of the neighbourhood in Frattamaggiore with a pin on the block where Flag’s office is.
the workshop at via XXXI Maggio 13, Frattamaggiore

our values

What do we believe in?

In four things, which you can see in the way we work every day.

  1. An integrated approach

    Strategy, design, development, SEO and ads are in the same room. You don’t have to act as a go-between for three suppliers: you talk to one team, who sees the whole project.

  2. Home-grown talent

    With the AI Academy we train up to 4 people a year on real projects. So we know who we’re putting on your work.

  3. Sustainable commercial offers

    Clear, fair prices: a business website from €500 + VAT, an online shop with a tailor-made quote, staged payments and, for some projects, a revenue-share partnership.

  4. Sellers’ experience, not just tech

    We run online shops of our own. We know stock, shipping and returns problems as merchants, not from hearsay.

in numbers

Flag in numbers

More than 250 online shops built and 95 clients out of 100 who come back to us for new work.

  • +250 online shops built
  • 95% repeat clients
  • 300,000 products manageable in a single shop
  • 9 languages and 26 currencies in the same shop

Want to see online shops similar to yours? Ask us on WhatsApp: we’ll show you some work we did for businesses like yours.

the team

Who’s on the team?

A small team with different skills: strategists, developers, designers, SEO and ads specialists. The same people always work on your project.

  • Strategists
  • Developers
  • Designers
  • SEO specialists
  • Ads specialists

Want to join the team? See the open positions and how to apply to Flag.

our work

Some of Flag’s work

faq

Frequently asked questions about Flag Agency

Where is Flag Agency?

Flag Agency is at via XXXI Maggio 13, 80027 Frattamaggiore, in the province of Naples, Italy. It’s our office and our workshop: the team works here and the AI Academy lessons take place here. If you want to drop by, write to us first, so we can make sure the right person is there.

Do you only work with businesses in Naples?

No. We’re a neighbourhood agency in the way we work, not in our borders. We look after clients all over Italy remotely, with calls, WhatsApp and email. Anyone nearby can come to the office whenever they want to talk in person.

Who looks after my project?

A small team, the same one from start to finish. Strategy, design, development, SEO and ads work together, so you don’t have to explain everything again at every step. When you message us on WhatsApp, a person from the team replies.

Do you use AI in your work?

Yes, like a tool in a workshop. AI helps us with repetitive work, so a project takes fewer hours and costs less. Strategy, copy, design choices and the final check stay with people on the team. And we teach AI too, in the AI Academy.

let’s talk

Fancy working with us?

Tell us about your project in a couple of lines. A real person from the team replies, not a bot.

What happens next

  1. We read your request.
  2. We get back to you with a proposal or a few questions.
  3. You decide whether to go ahead: no strings attached.

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No strings attached · We reply within 24 hours